Missouri has experienced that issue. I spent a number of hours entering and re-entering information, only to have information disappear. I would have entire sections disappear, one time my objectives in one of the work plans disappeared, performance measures would disappear, outputs would disappear, etc.  If it weren’t for the excessive number of hours (literally hours and hours) spent re-entering information, we could have submitted our plan on Monday. I wish I could tell you a fix. I just saved very frequently. I would even hit save a couple of times and made sure that the date stamp was updated. I would have everything entered and when I would go back to review the plan to submit for internal review, information that had been entered, had disappeared.

 

We’ve had a number of issues with this system. Courtney has been very responsive. Everything in the plan has been reviewed and the only thing we need, is the logic model uploaded and we could submit the plan. My staff spent hours trying to upload our logic model, but has not been successful. Courtney has been working with her for the last two days on the logic model – still not uploaded.

 

Good luck Jessica.

 

Vicky

---

Vicky Davidson, M.Ed.

Executive Director

Missouri Developmental Disabilities Co

1706 East Elm Street, P.O. Box 687

Jefferson City, MO 65102

(573) 751-8206 (Office)

(800) 500-7878

www.moddcouncil.org  

www.facebook.com/MissouriDevelopmentalDisabilityCouncil  

www.youtube.com/MissouriDDCouncil  

www.twitter.com/MODDCouncil

 

CONFIDENTIALITY NOTICE:  This e-mail communication and any attachments may contain confidential and privileged information for the use of the designated recipients named above.  The designated recipients are prohibited from redisclosing this information to any other party without authorization and are required to destroy the information after its stated need has been fulfilled.  If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is prohibited by federal and state law.  If you have received this communication in error, please notify me immediately by telephone at 800.500.7878, and destroy all copies of this communication and any attachments.

 

From: xxxxxx@nacdd.simplelists.com [mailto:xxxxxx@nacdd.simplelists.com] On Behalf Of Angela Castillo-Epps
Sent: Thursday, August 18, 2016 2:07 PM
To: xxxxxx@nacdd.simplelists.com; xxxxxx@nacdd.simplelists.com
Subject: DD Councils FW: List access FW: NYS DDPC Request

 

Hi all,

 

Did anyone else have issues inputting their goals/outcomes/objectives and then having them disappear? Even after inputting and saving them a number of times? Or are we the only blessed ones that have had the opportunity to experience such fun?

 

If you have – did you find a fix?

 

We have now input and saved this section multiple times to no avail. It has also conveniently impacted our activity plan sections too… which didn’t ‘save’ the saved data either.

 

Thanks!

Jessica

 

 

 

 

Jessica L. Pidgeon, Ph.D.
Excelsior Service Fellow, NYS

NYS Developmental Disabilities Planning Council
99 Washington Avenue, Suite 1230, Albany, NY 12210
(518) 486-7505 |
xxxxxx@ddpc.ny.gov

www.ddpc.ny.gov

 

 

From: Gannon, Maureen (DDPC)
Sent: Thursday, August 18, 2016 2:52 PM
To: Pidgeon, Jessica (DDPC) <
xxxxxx@ddpc.ny.gov>
Subject: List access FW: NYS DDPC Request

 

See note from Angela below.

 

Maureen Gannon
Executive Assistant


NYS Developmental Disabilities Planning Council
99 Washington Avenue, Suite 1230, Albany, NY 12210
Phone: 518-486-7505 |
xxxxxx@ddpc.ny.gov

www.ddpc.ny.gov

 

From: Angela Castillo-Epps [mailto:xxxxxx@nacdd.org]
Sent: Thursday, August 18, 2016 2:51 PM
To: Gannon, Maureen (DDPC) <
xxxxxx@ddpc.ny.gov>
Subject: RE: NYS DDPC Request

 

ATTENTION: This email came from an external source. Do not open attachments or click on links from unknown senders or unexpected emails.

No problem.

 

Please let Jessica know that she should receive a confirmation note that she will need to accept.

 

Be aware, sometimes firewalls block these---

 

Thanks!

 

From: Gannon, Maureen (DDPC) [mailto:xxxxxx@ddpc.ny.gov]
Sent: Thursday, August 18, 2016 2:46 PM
To: Angela Castillo-Epps <
xxxxxx@nacdd.org>
Cc: Sheryl Matney <
xxxxxx@nacdd.org>
Subject: RE: NYS DDPC Request

 

Thank you very much.

 

Maureen Gannon
Executive Assistant


NYS Developmental Disabilities Planning Council
99 Washington Avenue, Suite 1230, Albany, NY 12210
Phone: 518-486-7505 |
xxxxxx@ddpc.ny.gov

www.ddpc.ny.gov

 

From: Angela Castillo-Epps [mailto:xxxxxx@nacdd.org]
Sent: Thursday, August 18, 2016 2:45 PM
To: Gannon, Maureen (DDPC) <
xxxxxx@ddpc.ny.gov>
Cc: Sheryl Matney <
xxxxxx@nacdd.org>
Subject: RE: NYS DDPC Request

 

ATTENTION: This email came from an external source. Do not open attachments or click on links from unknown senders or unexpected emails.

Hi Maureen

 

Sorry for your trouble – I don’t have access to that list-serve.


I am cc’ing Sheryl on this message in case Jessica is not on the list.

 

Thanks so much

Angela

 

From: Gannon, Maureen (DDPC) [mailto:xxxxxx@ddpc.ny.gov]
Sent: Thursday, August 18, 2016 2:33 PM
To: Angela Castillo-Epps <
xxxxxx@nacdd.org>
Subject: NYS DDPC Request

 

Angela:  Hi, I have no idea if this is the best way to get this info to the right person…but, Jessica Pidgeon, our State Plan person, has not been receiving any of these emails being sent from List-manger to nacdd simple lists.  I just happened to mention to her that I had gotten a bunch.  Can you check and/or add her to whatever list of us gets these?  Or, is there someone else that I should be requesting from?

 

Maureen Gannon
Executive Assistant


NYS Developmental Disabilities Planning Council
99 Washington Avenue, Suite 1230, Albany, NY 12210
Phone: 518-486-7505 |
xxxxxx@ddpc.ny.gov

www.ddpc.ny.gov

 

From: xxxxxx@nacdd.simplelists.com [mailto:xxxxxx@nacdd.simplelists.com] On Behalf Of Angela Castillo-Epps
Sent: Thursday, August 18, 2016 1:00 PM
To:
xxxxxx@nacdd.simplelists.com
Subject: DD Councils RE: glitch in state plan

 

ATTENTION: This email came from an external source. Do not open attachments or click on links from unknown senders or unexpected emails.

Hi Heidi

Sorry for your trouble…

 

Dan is correct, please contact Sara Newell Perez for ACL system issues.

 

Newell-Perez, Sara (ACL/AIDD) xxxxxx@acl.hhs.gov

 

Thanks so much.

Angela

 

From: xxxxxx@nacdd.simplelists.com [mailto:xxxxxx@nacdd.simplelists.com] On Behalf Of Shannon, Dan (ADD)
Sent: Thursday, August 18, 2016 12:57 PM
To:
xxxxxx@nacdd.simplelists.com
Subject: DD Councils RE: glitch in state plan

 

I learned today that Sheryl is on vacation.  You should probably contact Sara at AIDD.  As for the problem, I have not encountered it (yet!).


Dan

 

Daniel M. Shannon, Executive Director

MA Developmental Disabilities Council

100 Hancock St., Suite 201

Quincy, MA 02171

Phone - 617-770-7676 X108

Fax - 617-770-1987

www.mass.gov/mddc


“Only those who dare to fail greatly can ever achieve greatly.”

Robert F. Kennedy

 

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REVUP Small

 

From: xxxxxx@nacdd.simplelists.com [mailto:xxxxxx@nacdd.simplelists.com] On Behalf Of Lawyer, Heidi (VBPD)
Sent: Thursday, August 18, 2016 12:52 PM
To:
xxxxxx@nacdd.simplelists.com
Subject: DD Councils glitch in state plan

 

So apparently we tried to delete an objective and now stuff is out of order in ACL system. See below. Has anyone encountered this? My staff sent the following note to Sheryl but thought I’d ask the broader audience as we near the deadline!

 

 

We are experiencing inconsistencies between how our Objectives and associated content (activities, outputs, measures, etc.) are appearing in ACL (they are not ordered correctly) and how they appear when we run the Annual Work Plan reports for each year.

 

2017 Goal 1: objectives appear as 1, 2, 3, 4, 5, 6, 9, 7, 8.  Goal 2 objectives appear as 2, 1, 3.  When we run the report for year 2017, the Objectives appear to the eye to be number correctly (1,2,3,4,5,6,7,8,9), but the activities, outputs, outcomes are not aligning with the correct objective in some instances.  I believe this stemmed from the issue I emailed you about yesterday in which we were not able to finalize the 2017 Work Plan because we had blank entry lines in some areas of the objectives in the plan.

We corrected this issue (or so we thought) by deleting the entire objective that had blank entries and re-entered all data for that objective.  This caused the misnumbering of the Objectives themselves in the work plans and the subsequent misalignment with performance measures, outcomes, etc.

 

Is there any way to correct this problem to ensure that the reviewers are viewing the correct content? 

 

Heidi Lawyer

Executive Director

Virginia Board for People with Disabilities (VBPD)

1100 Bank Street, 7th Floor, Richmond, VA  23219

804-786-9369

800-846-4464

www.VaBoard.org

 

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