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APS Technical Assistance Webinar: Engaging Challenging Clients and Crisis Communication

Tuesday, August 11, 2020, 3:00 - 4:30 PM ET

Register for this Webinar.<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDIsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMDA4MDQuMjUyNjUwMDEiLCJ1cmwiOiJodHRwczovL3JlZ2lzdGVyLmdvdG93ZWJpbmFyLmNvbS9yZWdpc3Rlci84Njg0NDQ2ODIwNjQ2NTUxMDU0In0.4r8NrWv9XDOyiW189PkiILmQXWEzjkuoSCMEt9zJAFg/s/1206004223/br/81877480131-l>

ACL's Adult Protective Services Technical Assistance Resource Center is hosting a webinar that will address:

  *   engaging clients within the context of a therapeutic relationship,
  *   how to engage challenging clients,
  *   crisis management, and
  *   the LEAP (Listen, Empathize, Agree, Partner) approach to engagement.

The webinar will feature Licensed Clinical Social Worker Heather Sylvester of the Riverside University Health System.

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